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How to play case status table-tennis with Cisco TAC

Posted on January 26, 2012 by jimmy — 2 Comments ↓

The problem have you ever had an open TAC case with Cisco, just waiting for them to provide either a solution or some other kind of feedback, and all that happens is that the TAC engineer sends you an email…

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Cisco ASA Anyconnect licensing for dummies, updated!

The picture below should be self-explaining. Click it for a larger version. Edit 2014: There was some errors in the logics around AEA-licenses. The picture below is now corrected. Please do not use the old version (v1.1). Let me explain this. First of all, Advanced Endpoint Assessment (AEA) is a feature where you can do advanced posture checks Continue Reading →

Cisco ASA hairpinning

Cisco Pix/ASA hairpinning The term hairpinning comes from the fact that the traffic comes from one source into a router or similar devices, makes a U-turn and goes back the same way it came. Visualize this and you see something that looks like a hairpin. Hairpinning is only relevant when the firewall is in routed mode since the "turnaround" of Continue Reading →

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How to play case status table-tennis with Cisco TAC

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How to play case status table-tennis with Cisco TAC

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